Terms of Service

Last updated: August 13, 2026

These Terms of Service ("Terms") govern your access to and use of https://lunethi.com/ and purchases from the Lunethi online store. By using the website or submitting an order, you agree to these Terms. If you do not agree, do not use the website.

Nothing in these Terms limits rights that cannot lawfully be excluded under applicable consumer law.

1. Eligibility and Website Use

You must be at least the age of legal majority where you live, or use the website with the permission and supervision of a parent or legal guardian.

You agree to:

• Provide accurate and complete information
• Use the website only for lawful purposes
• Keep account credentials secure, if accounts are available
• Avoid interfering with the website, its security or other users
• Avoid introducing malicious code, scraping without permission or attempting unauthorized access
• Avoid using our products or services to violate law or third-party rights

We may restrict access, cancel an account or refuse service when reasonably necessary to address fraud, abuse, security risks or violations of these Terms.

2. General Merchandise Store

Lunethi offers a changing selection of general merchandise and lifestyle products. Product categories, features and availability may change at any time. Some products may be supplied or fulfilled by third-party partners, but purchases made through our website remain subject to these Terms and our published store policies.

3. Product Information

We try to present product descriptions, images, dimensions, materials, colors, functions, contents, compatibility information and prices accurately. However:

• Screen settings and lighting may cause colors to appear different
• Measurements may have reasonable tolerances
• Packaging or minor design details may change without affecting the product's basic function
• Product images may include props or accessories not included in the purchase

Please review the entire product page, specifications, warnings, instructions and compatibility requirements before ordering. If a product you receive is materially different from its description, contact us under the Return & Refund Policy.

4. Safe and Proper Use

Customers are responsible for following product labels, manuals, age recommendations, assembly instructions, care directions and safety warnings. Products should be used only for their intended purpose.

Before purchasing products involving electricity, batteries, measurements, fit, installation or compatibility, confirm that the product is suitable for the intended location, device or use. Do not use a damaged product or attempt an unsafe repair.

5. Prices, Taxes and Payment

Prices are shown in the currency selected or displayed on the website. Currency conversions, if available, may be estimates. Taxes, shipping costs, customs charges and other applicable fees will be shown at checkout when they can be calculated.

Payments are processed through available third-party payment providers. By submitting payment, you represent that you are authorized to use the selected payment method and authorize the applicable charges.

We may correct clear pricing, description or system errors. If an error affects an order already placed, we will contact you and may offer the option to confirm the corrected order or receive a cancellation and refund.

6. Orders and Acceptance

Submitting an order is an offer to purchase. An automated confirmation means we received the order; it does not necessarily mean the order has been accepted. Acceptance occurs when we confirm shipment or otherwise expressly accept the order.

We may limit quantities or cancel or refuse an order for reasons including:

• Product unavailability
• Incorrect product or pricing information
• Payment failure
• Suspected fraud, resale activity or policy abuse
• Shipping or legal restrictions
• Other circumstances that make fulfillment impracticable

If we cancel a paid order or item, we will refund the applicable amount to the original payment method.

7. Shipping and Delivery

Order processing, delivery estimates, shipping charges, tracking, split shipments, address problems and customs matters are governed by our Shipping Policy. Delivery dates are estimates unless expressly stated otherwise.

8. Returns, Refunds and Product Issues

Returns, refunds, cancellations, damaged or incorrect products, missing items and replacements are governed by our Return & Refund Policy. Please obtain authorization before sending a return.

9. Promotions

Promotions, discount codes, free gifts and shipping offers may have separate eligibility, product, minimum-purchase, location and expiration terms. Offers cannot be combined unless expressly stated. We may refuse or cancel a promotion used through error, fraud or abuse, subject to applicable law.

10. Reviews and Other Submissions

If you submit a review, photo, suggestion or other content, you represent that you have the right to provide it and that it is accurate, lawful and does not violate another person's rights.

You grant Lunethi a non-exclusive, worldwide, royalty-free license to use, reproduce, adapt and display that content for operating and promoting the store, subject to applicable privacy law. We may remove unlawful, misleading, abusive or irrelevant content.

11. Intellectual Property

The website and its text, graphics, logos, design, software, product photography and other content are owned by or licensed to Lunethi and are protected by applicable intellectual-property laws. You may use the website for personal, non-commercial shopping only. You may not copy, reproduce, distribute, modify or commercially exploit website content without permission.

12. Third-Party Services and Links

The website may rely on or link to payment, shipping, analytics, advertising, social-media and other third-party services. Third parties operate under their own terms and policies. We are not responsible for third-party sites that we do not control.

13. Website Availability and Disclaimers

We work to keep the website accurate, secure and available, but do not promise that access will always be uninterrupted, timely or error-free. To the extent permitted by law, the website and its content are provided on an 閳ユ竵s available閳?basis.

Products remain covered by any express promises shown on the product page and by rights that cannot be excluded under applicable law. We do not exclude liability or warranties where doing so would be unlawful.

14. Limitation of Liability

To the maximum extent permitted by law, Lunethi will not be liable for indirect, incidental, special or consequential losses arising from website use, shipping delays, product use or third-party services when those losses were not reasonably foreseeable or were outside our reasonable control.

Where liability cannot be excluded, it will be limited only to the extent permitted by applicable law. Nothing in these Terms excludes liability for fraud, willful misconduct, personal injury caused by negligence, or any other liability that cannot legally be excluded.

15. Events Outside Reasonable Control

We are not responsible for delay or failure caused by events outside our reasonable control, including natural disasters, severe weather, government action, labor disputes, carrier or customs disruption, infrastructure failures, epidemics, war or civil disturbance. We will take reasonable steps to reduce the effect on customers.

16. Changes to the Website or Terms

We may update the website, store policies or these Terms from time to time. Changes apply from the date they are posted unless a later date is stated. The Terms in effect when an order was placed will generally govern that order, except where a change is required by law.

17. Severability and No Waiver

If any provision of these Terms is found unenforceable, the remaining provisions will continue in effect. A failure to enforce a provision is not a waiver of the right to enforce it later.

18. Applicable Law

These Terms are governed by the laws applicable to the business operating Lunethi, without limiting mandatory consumer protections that apply where you live. Courts or dispute-resolution bodies will have jurisdiction as determined by applicable law.

19. Contact Us

For questions about these Terms:

Email: support@lunethi.com
Website: https://lunethi.com/